Deposit, Withdrawal, Transfer

  • You can cancel the order to deposit/withdraw/transfer between accounts in case the order hasn't been taken in the processing by the financial department of the company (has the status "Pending"). To fulfill this:
    • Log into your Back Office;
    • Go the the page "Transaction history";
    • In the column "Status", click "Cancel" next to the necessary request.
  • You can learn about all the deposit/withdrawal methods on Deposit and Withdrawal page.
  • Each method of depositing/withdrawal has the set commission. For further information regarding commissions, please, click here.
  • Named requests are made only in the Back Office on the relevant pages.
  • Depositing by the majority of the presented methods is carried out in automatic mode. The requests to withdraw are processed manually by the company in the shortest time. For further information regarding terms of depositing, please, visit this page.
  • The list of currencies that the account can be deposited with is available on the page Deposit and Withdrawal. Please note that accounts are opened in USD only and in case deposit is made in another currency, funds are converted according to internal company rates.
  • No. Deposit by the direct transfer of funds to the company's accounts is forbidden. You can make the request to deposit in the Back Office.
  • The term of depositing funds depends on the method of depositing. In case the funds haven't been deposited in time due to technical reasons, please, use the deposit notification form in your Back Office. You can learn more about the terms of crediting here.
  • You can make requests to withdraw funds during holidays/weekends and they will be fulfilled by the Finance Department during the working hours of the department.
  • No. Money transfer between the accounts of JustForex clients is forbidden due to the commitment of the company to AML Policy.
  • You are allowed to transfer funds between your own trading accounts, as well as from the partner one (IB type) to trading accounts.