Deposit, Withdrawal, Transfer

  • Can I cancel the order to deposit/withdraw/transfer between accounts?
    You can cancel the order to deposit/withdraw/transfer between accounts in case the order hasn't been taken in the processing by the financial department of the company (has the status "Pending"). To fulfill this:
    • Log into your Back Office;
    • Go the the page "Transaction history";
    • In the column "Status", click "Cancel" next to the necessary request.

  • Can I withdraw during holidays/weekends?
    You can make requests to withdraw funds during holidays/weekends and they will be fulfilled by the Finance Department during the working hours of the department.