Step 1: Registration of your personal Back Office is quite an easy process. Just click on "Registration" button on the main page or simply follow this link.
A password must contain from 6 to 15 symbols including lowercase and uppercase Latin characters (A-Z, a-z) and digits (0-9). Pay attentions, that symbols, like !""#$%& and spaces cannot be used.
The password example: yS22Fr45
Once done, click "Register" and follow the next step.
Step 3: On the next step you should choose the Role. You can be a Trader and earn money on changes in currency rates and other trading instruments or you can become a Partner and earn money by attracting clients. It is possible to be a Trader and a Partner at the same time and you can always open a Partner Account anytime in your Back Office and vice versa.
Step 4: If you have chosen the role of a Trader, then you need to create a Trading Account. You may choose between MT4/MT5 platforms, select trading account types, set account currency and leverage. Password requirements are the same as for Back Office creation.
Step 5: Congratulations! You have successfully opened your Back Office and the Trading Account. On the following page you can download MT4/MT5 platforms which are available for all devices: PC, mobile versions for phones and tablets or you can trade in your browser using WebTrader.
Once you have opened the trading account, you can easily become an IB partner as well. All you need is to log into your Back Office and press "Become IB Partner" button in the Partnership section. That is all, now you have joined JustForex partner program. Please note that you can open only one IB account. To know more about IB, please, follow this link.
In your Back Office in the left menu-box "Partnership" you will find all the information you need (including the partner's referral link and banners) for attracting clients and earning. Moreover, you can customize the banner you want to use for attracting new clients.
You may deposit funds via credit/debit card, electronic payment systems or payment agents. The whole list of available payment methods, conditions and fees can be found here.
To make a deposit, open your Back Office → Account Operations → Deposit or just follow this link. Then proceed the required steps.
Absolutely all the accounts in the company whether trading or practice ones are served by the same principle. You receive the same quotations of the financial instruments, monitor the situation on the market in the real-time mode. But they still differ by the fact that you don't deposit your money, you trade with "virtual" money, which can't be withdrawn, so psychological aspects of the operations are different. When trading on the practice account you can test your strategies without risking funds. You can open the practice account at this page. To open a trading account, you need to register Back Office and open a trading account in it.
Attention! Before changing the leverage, make sure that there are no open orders on the account or in case you have open orders, make sure that you have enough funds to support margin requirements.The change of the leverage causes the changes in the margin requirements for the open orders and in case of insufficient amount of equity may cause stop out. Margin requirements and the leverage rules.
ARN (Acquirer Reference Number) is the transaction number that is assigned to your transaction and with which you can track its status in your bank. This number is unique for each transaction and is an international proof of a successful transfer.
ARN is used to track the movement of a transaction on the way when it leaves the merchant's bank (acquirer bank) and is credited to the card holder's bank (issuing bank). The ARN code helps banks to get a fix on the transaction and confirm its processing.
The card processor provides you with the ARN code in case the withdrawal of funds has not been credited into your card within 14 business days. If such a situation occurs, just write to firstname.lastname@example.org or email@example.com with the request to send you ARN.
Print the email with the ARN code that you have received, personally contact your bank, and ask the staff to refer you to the chargeback or disputed payments department. Explain that you have received ARN and are waiting for the receipt of funds into your card. We strongly recommend you not to contact your bank's online support service or bank tellers, as they are not trained to handle such requests and will not be able to help you. Such a request must be made in person, so do not try to send an email or contact your bank online.
In case your bank is unable to find a transaction with ARN provided, ask the bank for confirmation that an investigation has been conducted, as a result of which the transaction was not found. Contact us with this document, and we will conduct a similar investigation on our side.
JustForex offers the best trading conditions to its clients, providing them with the necessary trading tools and strategies, low spreads, flexible leverage. At the moment, various account types with different trading conditions are available for the opening. That allows a client to choose the most suitable conditions to trade with.
On MetaTrader 4, the client may choose Standard Cent, Standard, Pro or Raw Spread account for trading. On MetaTrader 5 – Standard, Pro, and Raw Spread account types are available. The MT5 platform offers significant improvements in areas of copy trading, mobile trading and other innovative features.
During the installation of the MetaTrader trading platform, the limited list of financial instruments is displayed in "Market watch" by default. In case you want to add a symbol or hide the displayed symbol, right-click on "Market watch" and choose "Symbols" in the appeared menu. Then expand the necessary group, choose the symbol and click "Show" / "Hide" button.Besides, the trading platform also lets:
The trading may be disabled because of non-compliance with minimum deposit requirements. The min deposit for Standard Cent and Standard accounts is 1 USD, for Pro and Raw Spread accounts it is 100 USD to be able to start trading. If there is not enough money, please deposit more funds if you want to trade on the account you have or open another type of account and make an internal transfer to meet the min deposit requirements.
To open a new account please log into your Back Office and follow this link.
To make an internal transfer please follow this link.
In case the solution hasn't worked for you, kindly contact our Support Team.
A swap is a fee for operation of closing order at midnight of one trading day and its reopening at the close price the next day. With swap-free accounts, traders can keep open positions as long as they want, without adding a swap size to or charging it from the account. In this case, the result of trading can be effected only by the change in the exchange rates for a specific period of time.
Swaps can be found in the trading terminal. To know swap level, right-click on the Market Watch and choose "Symbols" in the context menu. Then select the needed instrument and press the button "Properties". In the appeared window you will find swaps for long and short positions.
Please note that we provide swap-free accounts for clients from Muslim countries by default.