Manual for Back Office verification

Verified clients replenish trading accounts via any available payment methods and withdraw funds freely. Please, follow the manual to complete the procedure easily.
  • Log into your Back Office.
  • In the menu "Profile" click the tab "Verification".
    Menu Profile in the Back Office
  • You are redirected to the verification main page. Here you verify identity, address of residence and bank cards.

    In the section "Identity verification" click the button "Verify Now" in order to confirm your identity.

    Main Verification Page
  • On the page "Identity verification":
    1. read the text to find out what documents to upload;
    2. press the "Browse" button and find the relevant file on PC;
    3. click on "Upload one more scan copy" if you are attaching several files;
    4. press the "Upload" button.
    Window for Identity Verification
  • After that, ulpoaded documents will be shown in the table below with the "Pending" comment.
    Table Uploaded documents
  • Return to the main verification page. In the section "Address of residence verification" press the "Verify Now" button in order to confirm your current address.
    Main Verification Page
  • Fill in the fields of the form. Enter the address in the same way it is recorded in the documents which you are going to upload.

    If addresses differ we will not be able to verify you. Press the "Add address" button.

    Window Address of your current residence
  • On the page "Address of residence verification":
    1. read the text to find out what documents to upload;
    2. press the "Browse" button and find the relevant file on PC;
    3. click on "Upload one more scan copy" if you are attaching several files;
    4. press the "Upload" button.
    Window for Address Verification
    If you are renting apartment and cannot provide a document where your name and current address are recorded together, send us the photo of your ID or passport near to the utility bill of the rented apartment.
  • After that ulpoaded documents will be shown in the table below with the "Pending" comment.
    Table Uploaded documents
  • That's all! Security Department will check uploaded documents for 1-2 hours within operating hours (09.30 - 18.00 GMT+3 Monday - Friday).

    You can check verification status on the verification main page:

    Main Verification Page
If you have further questions, or something does not work – please contact customer support: write in chat or email us at support@justforex.com