Manual for Back Office verification

Verified clients replenish trading accounts via any available payment methods and withdraw funds freely. Please, follow the manual to complete the procedure easily.

  • Log into your Back Office.

  • In the menu "Profile" click the tab "Verification".

    Menu Profile in the Back Office
  • You are redirected to the verification main page. Here you verify identity, address of residence and bank cards.

    In the section "Identity Verification" click the button "Verify Now" in order to confirm your identity.

    Main Verification Page
  • On the page "Identity verification":
    1. read the text to know what documents to upload;
    2. click the "Drop files to attach, or browse" button to find the appropriate file on your computer;
    3. click the "Send documents" button.
    Window for Identity Verification
    Sample:
    Window for Identity Verification
    Window for Identity Verification
    Window for Identity Verification
    Window for Identity Verification
    Window for Identity Verification
  • After that, ulpoaded documents will be shown in the table below with the "Pending" comment.

    Table Uploaded documents
  • Return to the main verification page. In the section "Address of Residence Verification" press the "Verify now" button in order to confirm your current address.

    Main Verification Page
  • Fill in the fields of the form. Enter the address in the same way it is recorded in the documents which you are going to upload.

    If addresses differ we will not be able to verify you. Press the "Add Address" button.

    Window Address of your current residence
  • On the page "Address of Residence Verification":
    1. read the text to know what documents to upload;
    2. click the "Drop files to attach, or browse" button to find the appropriate file on your computer;
    3. click the "Send documents" button.
    Window for Address Verification
    Sample:
    Window for Address Verification
    Window for Address Verification
    Window for Address Verification
  • After that ulpoaded documents will be shown in the table below with the "Pending" comment.

    Table Uploaded documents
  • That's all! The Back Office Department will check uploaded documents in a few moments! You can check verification status on the verification main page:

    Main Verification Page
If you have further questions, or something does not work – please contact customer support: write in chat or email us at support@justforex.com