Manual for Verification Visa/MasterCard

Verified customers deposit trading accounts via all available methods, including debit/credit cards Visa/MasterCard.

To transfer funds from the card to the account, and vice versa, verify it using this manual.

  • Log into your Back Office.

  • In the menu-box "Profile" open "Verification".

    VISA/MASTERCARD verification
  • You are redirected to the verification main page. Here you verify identity, address of residence and bank cards. To use cards as a payment method, fulfil the verification procedure consisting of three steps.

    In the section "Credit Cards Verification" click "Verify Now" to verify the card.

    VISA/MASTERCARD verify now
  • In the window "Uploading card scan copies":
    1. read the text to know what documents to upload;
    2. click the "Drop your scan copies here or click to upload" button to find the appropriate file on your computer;
    3. click the "Upload" button.
    VISA/MASTERCARD uploading documents

    Please, see below what digits on the card should be hidden:

    Digits to be hidden
    Digits to be hidden
  • After this, uploaded documents will be displayed in the table at the bottom of the window with the comment "Pending".

    VISA/MASTERCARD credit card verification
  • That's all! Security Department will check card copies for 1–2 hours within operating hours (09.30 – 18.00 GMT+3 Monday – Friday). You can check verification status on the verification main page.

    VISA/MASTERCARD document approved

When the verification of your card is complete, it appears in the list of available depositing methods in the window "Deposit" in your Back Office. You can verify and use several cards. To do this, repeat the verification procedure with new card.

If you have further questions, or something does not work – please contact customer support: write in chat or to email [email protected]

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